Smart Managed Services (SMS)

SMS is the ultimate I.T. peace of mind. SMS gives you and your employees unrestricted access to a state-of-the-art help desk. Think Smart's support engineers are here 24 hours a day, 7 days a week to answer questions or assist with any computer issues your company may encounter.

With SMS it makes no difference what the computer problem is, the Think Smart help desk will help solve it...with no additional charge. Say goodbye to living with problems because you didn't want to pay the high hourly rate of computer support companies. Unlimited support is included and unlimited on-site visits are optional.

SMS also includes server and device monitoring and maintenance. Our trained engineers inside our state-of-the-art Network Operations Center (NOC) will automatically respond and repair a server or device that reports a problem. SMS uses our trend analysis service to assist with server device and monitoring. We keep a full year of statistical data. This data gives our engineers the ability to pro-actively head off network problems before they become downtime disasters.

SMS can be your total I.T. solution whether you are a small to medium sized business or a large corporation with multiple locations. Let us bring I.T. Peace of Mind to your company.

SMS includes:

Engineer Support - 24 hours a day, seven days a week, unlimited end user help desk and the following categories: